Jan Hailey, MHL, CMC, CMCO, CMIS, CMOM, CMCA-E/M

Oncology Practice Management and the Practice Management Institute are proud to present our exclusive series on optimizing the patient experience. In next month’s edition, we present strategies to address scheduling challenges. Read More ›

Burnout, a term used to describe a prolonged response to chronic emotional and interpersonal stress on the job, is a common problem among healthcare workers. Read More ›

Advance care planning is the process of planning for future medical treatment in the event that patients are unable to make their own decisions. It ensures that patients receive healthcare services that are consistent with their personal wishes, culture, goals, and values. Read More ›